"Real knowledge is to know the extent of one's ignorance."--Confucius


     As of Monday, March 24, 2003 CompuServe will be closing all of their support centers within the UNITED STATES of AMERICA. All CompuServe support calls are being routed to India. Because of this I have lost my job with CompuServe. Needless to say I will NOT be updating this web. I am abandoning this site and it content. Because I am abandoning this web site, the host tripod.com may close this site.

     If you are do not like the fact that CompuServe is closing all of it support centers within the UNITED STATES of AMERICA and moving them to India, you should voice your opinion to the CompuServe Corporate offices. I don’t recommend calling (because those calls go to India) so I have provided a mailing address:
Mailing Address: (as of 04/23/02)
CompuServe Interactive Services, Inc. 
Customer Service Department
P.O. Box 17300 
Jacksonville, FL 32245-7300 
USA 

U.S. Telephone Numbers:
Customer Service Freephone: 1-800-848-8990
Customer Service Direct: 1-614-457-8600
Tech Support Freephone: 1-800-944-9871
MAIN MENU

A listing of
Microsoft Knowlege Database
articles related to Compuserve, AOL, or the internet in general

Links to Internet Resources

Search Engines

Windows Shortcut keys

Classic Compuserve POPMAIL FAQ and Fact Sheet

Classic Network and DNS Settings

Common TSR's

Common MSCONFIG listings

Alternate Information and Download Sites

     If you want to setup various third party programs (Outlook97, Outlook Express, Eudora, Netscape Messanger) to work with CompuServe Classic or simple want more information about the CompuServe WebMail. I recommend reviewing the cs_classicpop3.pdf file.

     Here is another Adobe Acrobat file that somebody else created. It is designed to help individuals that are using Windows 2000 Proffesional connect with CompuServe Classic: W2kdial.pdf

     If you don't have the Adobe Acrobat Reader program to view this file, please visit the Adobe home page

     If you want to find out how to decode mime files,use Forums, or setup various third party programs (Outlook2000, Outlook Express, Eudora, Netscape 6) to work with CompuServe 2000, then check out this web site: CompuServe Help Files - compuser.htm

     Here is a link to the Compuserve web site. This particular page helps users that are using Windows 2000 Proffesional connect with CompuServe Classic: win2000clc.html

     Yet another third party site that is stocked full of usefull information: CompuServe FAQ by Popularity

CS3Help Files

These files are installed with CompuServe Classic. They are usually found in the CS3 subdirectory of the Compuserve directory. Normally: C:\CServe\CS3

blankpage.htm - to solve problems with displaying web pages.

cs4con.htm - to help with with LAN or TCP/IP Connections.

nt4setup.htm - for user with WindowsNT4 or Windows2000.

proxy.htm - information on proxys and firewalls.


For Windows 95/98 users, in the C:\Windows directory there is a file named script.doc. This document outlines the scripting language for DUN (Dial Up Networking).


CompusServe Classic and Windows XP

 Will CompuServe Classic work with Windows XP?
     YES!

 Will Compuserve Technical Support setup CompuServe Classic on Windows XP or answer questions about it?
     NO!

 Why not?
     Because setting it up to work is a bit of a pain.

So... How do I setup of CompuServe Classic on Windows XP?
     You will need to install the version of CompuServe Classic designed for Windows NT. To properly run the program, you will have to set the Windows XP Compatabilty mode to Windows NT.

     This version of the Classic software does not have a dialer. To work you have to create a manuel connection using the MicroSoft DUN (Dial Up Networking) and use a logon script.

   If you need help doing this in Windows Xp. Take a look at this: cis4xp.pdf. Of course you need the Adobe Acrobat reader to open this file. If you don't have it, the link is listed above.
   For those of you who are curious, I found the file here: http://www.safisoft.com/wb2k1xp.htm

You can get the version of the Compuserve Classic Software for Windows NT, at the Official Compuserve FTP Site: ftp.csi.com/software/windows/cs402/without_ie/.

The file I suggest to download is CS4NT4N.exe


For those that don't want to set it themselves. check this out: CCCMSET.EXE
     This file was created by one of the Airlines for use by flight crews who connect through Compuserve all over the world. It was recommended by a flight crew member who was unable to create a connection any other way. CompuServe was given permission to make this utility available to there membership in general. It is available "as is, where is" with no technical support available.
     It can also be obtained by loging into the Classic CompuServe system and using using GoWord: SOFTSUP. I have posted it here for ease of access.


*NOTE: CompuServe does NOT support or sponsor this site in anyway or form. I have NOT listed any information within this site that might be considered a company secret. All the information contain within this site could be obtain either from the internet and/or speaking to a CompuServe technical support representative.



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